Cancellation terms

Right of revocation
You have the right to revoke this contract within a period of fourteen days without giving reasons.
The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods.
In order to exercise your right of revocation, you must contact us (CADLIFE GmbH & Co. KG, Klaus-Groth-Str. 25B, 20535 Hamburg, Germany, phone: +49 (0) 40 278 633-11, By means of a clear statement (eg a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the sample revocation form (see below), but this is not required.
In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected when you send the goods before the end of the deadline of 14 days. They bear the immediate cost of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.
End of revocation
Note: The right of revocation does not exist in the case of delivery of goods which are not prefabricated and for whose production an individual selection or destination is decisive by the consumer or which are clearly tailored to the personal needs of the consumer, as well as not for the delivery of clay- Or video or computer software in a sealed package when the seal has been removed after delivery.
Sample Revocation Form
(If you wish to revoke the contract, please provide the required information as listed below and send it to us.)
- To CADLIFE GmbH & Co. KG, Klaus-Groth-Str. 25B, 20535 Hamburg, Germany, E-Mail: [email protected], Fax: +49 (0) 40 278 633 15.
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
- Appointed on (*) / received on (*)
- name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only in the case of a communication on paper)
- Date
(*) Delete as appropriate
Direct contact
Klaus-Groth-Straße 25B
20535 Hamburg

Tel. +49 (0) 40 278 633-11
Fax +49 (0) 40 278 633-15

You can reach us by telephone
Mon-Fri: 09:00-12:00 h
Mon-Thurs: 13:30-17:30 h
Fri: 13:00-16:00 h

E-mail contact:
Please use our contact form.

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